Common Errors: No Relaying Allowed for iPhones 4, 4S and 5

How to resolve the error ‘No relaying allowed’ on your iPhone 4, 4S, or 5

DataYard servers require SMTP authentication to allow messages through our server. This setting must be used when attempting to send messages using smtp.donet.com.

Associated error message:

• “No relaying allowed by mail server”
• “Server does not allow relaying”

To resolve this issue, follow these steps:

• From the home screen, Select
• Select Mail->Contacts and Calendars.

• Select your DataYard account.
• Scroll down until you see SMTP under the Outgoing Mail Server heading – Select for more options.

• Select smtp.donet.com which should be under the Primary Server heading
  • If this is set to something other than smtp.donet.com, then you are not sending through DataYard mail servers and this fix will not resolve your issue.
  • You can change this by selecting smtp.donet.com under other SMTP servers and after selecting ‘ON’ set as default by choosing the option ‘default’ in the server settings.

• Within the options for the primary server, you want to make sure your username and password are entered.

• Then hit Done and try sending a message again.